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Casino.com Online Casino Review 2020 - Responsible Gaming

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Responsible Gaming

We can't say that there are any obvious signs or symptoms when it comes to gambling addiction. For that reason, this condition is often referred to as 'hidden illness’. No one wants to admit that they have developed a gambling habit that negatively influences their life so they try to overlook the addiction.

You need to be honest with yourself and that is the first and most important step. If you are feeling the need to be secretive and hide how much money and time you spend gambling, then you might have developed a gambling addiction.

If you have trouble controlling your gambling, for example, you just can`t stop or you play until you have lost your last dollar. What is worse, if you gamble when you don’t even have money to spend, so instead you gamble the money that was supposed to be used to pay your bills or to buy things for your children.

Self – Assessment Test

  1. Has gambling ever interfered with your work or studies?
  2. Do you gamble more than you can afford?
  3. Do you sell things, or borrow money to gamble?
  4. Do you try to chase previous losses?
  5. Do you feel the need to gamble with more money to feel the same level of excitement?
  6. Do you have any previous addictive disorders?
  7. Have you ever gambled under the influence of alcohol or other substances?
  8. Do you gamble to escape everyday troubles?
  9. Do you feel stress or anxiety caused by your gambling habits?
  10. Have you experienced any financial problems because of your gambling habit?

If your answer is ‘yes’ to even one of these questions, then we advise you to seek professional help and take some measures regarding your gambling.

Self-Exclusion

If your situation is getting out of control then you should consider some more drastic measures. Casino.com offers a self-exclusion period for players who develop gambling problems so you may consider taking a break from gambling. You can request to self-exclude yourself from gambling for a period of between 6 months and 5 years.

During this period you will not be able to access your account. When the self-exclusion period is over you will need to contact the casino directly if you want to reopen your account. Your account will be reopened after a 24-hour cooling-off period.

You should respect your decision and during this time you shouldn’t try to reopen your account or try to open another account with the Mansion Group.

If you discover by any chance that you are still able to make a deposit and play for real money that probably means that your request is not working and you need to notify the Customer Support team. They will immediately freeze your account and finalize the request.

Gambling Problem

The gambling problem is most of the time associated with other behavior or mood disorders. And if you do have any other addiction problems then you need to address those too, and not focus only on one.

Myths about Gambling

  • Myth 1 - It is a well-known myth that you have to gamble every day to develop gambling problems, but you don`t have to gamble every day. A problem gambler may gamble frequently or infrequently, gambling is a problem only if it causes problems.
  • Myth 2 – If you can afford to gamble then it isn't a problem. The truth is that gambling doesn't cause only financial problems. Problem gamblers lose interest in everyday life, and as a result, they may have problems in their relationship, they may lose their job and their mental health, just to name some.
  • Myth 3 – Only weak-willed and irresponsible people can develop a gambling addiction. The truth is that gambling can affect everyone, no matter their intelligence or background.
  • Myth 4 – Partners can drive their loved ones into gambling. When the truth is that problem gamblers always try to blame someone else for their problems.
  • Myth 5 – You need to cover someone's build up debt. This may sound reasonable to some, but it is just a quick fix and it can make matters even worse. If you help a gambler you will only enable their gambling problems.

Rules for Responsible Gambling

There are some common rules you need to follow to make sure that your gambling is kept fun.

  1. Always gamble for entertainment purposes only.
  2. The money you lose should be a down payment for the fun you had while playing, and any wins should be considered as a bonus.
  3. Always set a time limit and stick to it, even if you are winning, you should stop.
  4. Always set a budget and stick to it. You should know how much you can afford to lose and how much you want to spend on a given gaming session.
  5. You can't always win. Loss is a normal occurrence when it comes to gambling and you should accept it is a part of the game.
  6. Education is the best prevention when it comes to problem gambling. You should make sure that you are aware of the signs.
  7. Never borrow money to gamble.
  8. Gambling should not be your priority. Spend time with your friends and family and always finish all your work, home or school chores.
  9. Don’t try to recuperate losses. The chances are that the harder you try the more you will lose.
  10. Don’t see gambling as a source of income. It should be a fun activity.

Reality Check

Reality Check is another feature that allows you to receive a reminder when you have been playing for a preset amount of time. For instance, you can set the timer to notify when you have been playing for 1 hour. When you receive the notification you can choose to continue playing or to exit the game.

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