English (ZA)
onlinecasinorank.co.za
  • Casinos by Country
  • Casino Bonus
  • Casino Games
  • Deposit methods
  • News
Menu
Online Casino
English (ZA)

Dafabet Online Casino Review 2021 - FAQ

Dafabet
Bonus$2000
Deposit requirementsDeposit requirements:-
Percentage payoutPercentage payout:-
Min depositMin deposit:-
Get your bonus
Total score7.0
Online Casino
Pros
+ Large Playtech Selection
+ Asian Live Casino Theme
Cons

Quick Facts

WebsiteWebsite:Dafabet
Year foundedYear founded:2004
Affiliate program (1)
+
Dafabet Affiliates
Bonuses (5)
+
Cashback Bonus
Deposit Bonus
High-roller Bonus
Match Bonus
Welcome Bonus
Casino Types (3)
+
Download
Instant Play
Countries (9)
+
China
India
Indonesia
Japan
Malaysia
Russia
South Korea
Thailand
Vietnam
Currencies (13)
+
British pounds sterling
Chinese yuan
Euros
Indian rupees
Indonesian rupiahs
Malaysian ringgits
Polish zlotys
Russian rubles
Singapore dollars
South Korean won
Thai baht
US dollars
Vietnamese dong
Deposit methods (11)
+
Asipay8
Bank Wire Transfer
GoCash88
Local/Fast Bank Transfers
Maestro
MasterCard
Neteller
Paysafe Card
Skrill
Visa
WebMoney
Games (10)
+
Baccarat
Bingo
Blackjack
Pai Gow
Poker
Roulette
Sic Bo
Slots
Three Card Poker
Video Poker
Languages (7)
+
Chinese
English
Japanese
Korean
Russian
Thai
Vietnamese
Licenses (1)
+
Cagayan Economic Zone Authority
Software (1)
+
Playtech
Support types (2)
+
Live Chat
Support Email
Withdrawal methods (7)
+
Bank Wire Transfer
Local/Fast Bank Transfers
Neteller
Paysafe Card
Skrill
Visa
WebMoney
Deposit methods
SkrillVisaPaysafe CardNetellerMasterCard

FAQ

We have collected answers to the most frequently asked questions about Dafabet in our FAQ.

How can I make a deposit?

Expand

In order to make a deposit you need to have a real money account and select your preferred currency. Once you do that, log into your account and click on the Banking button to make your deposit transaction. In case you have any doubts or questions regarding making a deposit you can contact customer support.

What deposit methods are available at Dafabet?

Expand

At Dafabet all Local Bank Transfers are accepted and automated payment options that will depend on the currency you have chosen and your location.

Is there a minimum and maximum amount I can deposit?

Expand

Yes, there is, and it all depends on the payment method you choose to make a deposit.

What happens if I have problems making a deposit?

Expand

If you encounter any kinds of problems regarding making a deposit you can contact customer support and they will help you resolve the issue.

What currencies are available at Dafabet?

Expand

You can find the following currencies to make both deposit and withdrawal CNY/RMB: Chinese Yuan/Renminbi MYR: Malaysian Ringgit THB: Thai Baht VND: Vietnamese Dong IDR: Indonesian Rupiah KRW: South Korean Won INR: Indian Rupee USD: United States Dollar GBP: Great Britain Pound EUR: Euro PLN: Polish Zloty RUB: Russian Ruble mBTC: Mini Bitcoin

When I go to Transaction History there is a clickable pending link. Why is that so?

Expand

If you have a clickable pending link, that means you need to edit your transaction. When you click on the pending link you will be transferred to your pending transaction and fill in the needed details.

How to make a withdrawal?

Expand

When you want to make a withdrawal you need to choose the same method as the one you used for making a deposit. For instance if you used Skrill to make a deposit you need to use Skrill again to make a withdrawal. If you want to make a withdrawal using a different method than the one you used to make a deposit, you need to contact customer support for further assistance.

What is the minimum and maximum withdrawal amount?

Expand

Each payment method has its limits when it comes to making a withdrawal. It should be clearly stated what their minimum and maximum amount is when you try to make a withdrawal. Is it possible to cancel a withdrawal request?

Within 48 hours of submission you can cancel your withdrawal request. You can do that within your account when you click on the cancel withdrawal button within the cashier. If your withdrawal request has exceeded the 48 hours and it is still pending, then you should contact customer support for further assistance.

What identification do I need to supply when I want to make a withdrawal?

Expand

For security reasons you may be requested to provide a copy of your ID to prove your identity and a copy of a recent utility bill.

Why is my Skrill withdrawal being denied?

Expand

It is possible that the email you used to register for the casino and on your Skrill account should be the same. If they are not, then it is possible that is the reason why your withdrawal might be denied.

Is it possible to make a withdrawal before I finish the wagering requirements?

Expand

Yes, you can make a withdrawal in this case but please remember that the bonus funds as well as the winnings will be deducted. On top of that, processing fees may apply.

What is the requirement when I play with my money, without any bonus?

Expand

If you don't have any bonus you should wager 1x your deposit amount before you can make a withdrawal.

How long is the process time for withdrawals?

Expand

The process time depends on the method you are using. Some withdrawals are processed instantly and others can take up to 5 business days.

Is it possible to have more than one account?

Expand

You are allowed to have only one account at Dafabet per person and per household.

Can I change my password?

Expand

Yes you can change your password when you go to 'Change Password' and fill up the required fields. When you change your password your old password will be rendered invalid. We advise you to change your password from time to time to keep your account safe.

How can I verify my mobile number?

Expand

When you head to My Profile, click on the Verify button which is beside your registered number. When you click on the button the system will send a 6 digit verification code to your mobile number. Just enter the code on the required field.

I didn't receive a verification code. What should I do?

Expand

If this happens to you then you should contact Customer Support for further assistance.

I receive 'Wrong username/password' when I try to log into my account. Why is that so?

Expand

You are probably entering some wrong information or you have failed attempts due to CAPS lock or unnecessary spaces in username or password field. The system will temporarily lock your account if this happens multiple times. The system allows you to input your password only three times and if you fail the third time then your account will be locked for 30 minutes.

Is my personal and financial information secure at Dafabet?

Expand

Your personal information is secure and Dafabet will not share them with any person or company unless you give them the permission.

How is Mix Parlay bet placed?

Expand
  • When you go to the sportsbook page click on the 'Mix Parlay'.
  • Click on the price of your selections.
  • Enter the amount you wish to stake.
  • Click on the Process bet button to submit your bet.

Can I cancel my bet?

Expand

Once you place a bet, unfortunately it can't be cancelled.

Can I bet on horse racing?

Expand

At this point Dafabet doesn't offer horse racing.

My bet was voided. Why is that so?

Expand

When an event or match is suspended or terminated then the entire match will be considered void. The stake will be returned on any single selection.

What in-play betting markets can I find at Dafabet?

Expand

You can find over 3000 live events a week across a multitude of sports.

Can you explain what handicap betting is?

Expand

Handicap betting means you are betting when one competitor or team receives a virtual head start, even before the event begins. At the end the winner is the team with the better score after adding the given handicap to the result.

What currencies can I use at Dafabet?

Expand

At the moment you can use different currencies to both make a deposit and a withdrawal at Dafabet, and they include the following: RMB : Chinese Yuan USD : United States Dollar GBP: Great Britain Pound RM: Malaysian Ringgit EUR: Euro THB: Thai Baht VND: Vietnamese Dong IDR: Indonesian Rupiah INR: Indian Rupee KRW: South Korean Won PLN: Polish Zloty RUB: Russian Ruble mBTC: Mini Bitcoin

Can I check all my betting transactions?

Expand

Yes, you can check your betting transactions when you head to the Bet list button located on the top of the Sportsbook page.

I can't load the sportsbook pop up window. What should I do?

Expand

If you are experiencing this problem then there are a couple of things you should try: Make sure the pop up blocker is off. Disable firewall or antivirus. Clear your cookies. If the problem has not been resolved then you should contact customer support.

How can I contact the customer service team?

Expand

There are a couple of ways you can contact customer service. You can use the Live Chat, send them an email, through social channels or call them on their toll free phone number.

How can I use the live chat?

Expand

Just click on the live Chat banner on the right hand side of the homepage.

What languages do Dafabet offer for the live chat service?

Expand

You can chat with Dafabet's customer support in a couple of different languages including: Simplified Chinese, Traditional Chinese, Thai, Vietnamese, Korean, Bahasa Indonesia and English available 24 hours a day, 7 days a week.

How long does it take to receive a reply on an email?

Expand

Dafabet customer service aims to reply to any email within 2 hours after receiving it.

What is the email address for customer support?

Expand

Can you tell me what the customer helpline number is?

Expand

You can reach Dafabet on a couple of different numbers, depending on your country of residence:

  • International: Your Country's International Access Code +800-7423-2274
  • EN/EU/JP - +800-7423-2274
  • CN - 4008 428777
  • TH - 001 800 852 6099
  • VN - (VIna: 12032618 / Mobi: 0244 4582168 / Viettel: 12280880)
  • ID - +639178137000
  • KR - 070-8015-9487
  • IN - 00080-0100-7166

Why does the casino need my email address?

Expand

They need your email address to send you the latest bonuses and promotions and to contact you with some important information.

Is it possible to transfer money from one product wallet to another?

Expand

Yes, you need to click 'Instant Transfer' from the menu, and choose the product you want to transfer balance from, enter the amount and click Submit. The funds will reflect on your balance in a matter of minutes.

How to convert cash points into cash?

Expand

You need to click on 'Cash Points' in the menu and choose the product you want to accumulate cash points from. Click on Convert to Real Money and the cash points will be added to your balance.

Can I receive the latest update on Dafabet news and promotions?

Expand

Yes you can, and in order to receive the latest news and promotions make sure that you tick the box under the statement 'I would like to receive information about promotions and updates' in My Account section.

About
Privacy policy
© onlinecasinorank.co.za 2021