The Pelaa casino offers many game options including table games, slots, jackpot, video poker, and live games. For example, the live dealer casino provides exciting and high-quality games such as roulette, Baccarat, and blackjack. Online slots include products like Fruit Slots, Lucky Streak, Fantastic 7s, and Jackpot Jester 50 000.
Players and other clients can contact Pelaa.com customer support through a live chat, phone, or email. Alternatively, one can visit the FAQs for details on how the site operates. The live chat is only accessible to members. Email queries are channeled to [email protected] while phone contact is via 0800 029 4558.
The website runs on the following languages English, German, Swedish, Norwegian and Finnish. Players select their country on the provided drop-down menu. This list contains the countries whose residents can use the site. For example, players from Denmark, Australia, the USA, France, Portugal, Hungary, Romania, and Turkey are restricted from using the site.
The Pelaa casino allows transactions in several currencies to support players across the globe. These include USD, SEK, NOK, BGN, CZK RON, UAH, and RUB, among others. UK citizens can only transact in GBP. No matter the country of origin, players can find a suitable currency to transact their business from the list provided.
The casino allows players to withdraw funds from their accounts via Visa, Bank Wire Transfer, MasterCard, Neteller, Skrill, Trustly, EcoPayz, and Entropay. The withdrawal limits per day, week, and month are €10,000, €25,000, and €50,000, respectively. The withdrawal process takes 5 minutes to 24 hours to reflect in the bank account.
Pelaa casino entered the gambling market in 2018. Genesis Global Limited owns the site. The mother company owns other online casinos such as Sloty, Spinit, and Genesis casino. The casino offers a hassle-free sign-up process allowing clients to play favorite games in minutes. It’s licensed by UKGC, Swedish Gambling Authority, and MGA. The Pelaa casino offers instant-play, mobile casino, and live casino, Pelaa mobile version is easy to navigate and user-friendly; thus, the player can wager on their tablet or smartphone. The live casino presents over 80 titles that are provided by leading gaming operators such as Evolution Gaming and NetEnt Live.
The following are the deposit methods allowed on the site, MasterCard, Visa, Skrill, Maestro, EcoPayz, Boku, Entropay, Trustly, Neteller, and Paysafe Card. With pelaa.com, the user only requires an online banking ID for instant deposits ranging from €20 to €10,000; this is one feature that makes the casino appealing to most players.
Pelaa.com uses a host of gaming software to ensure their clients get the best. The software include Microgaming, Net Entertainment, Nyx Interactive, PlayNGo, Quickspin, Elk Studios, Yggdrasil Gaming, Evolution Gaming, Gamomat, Oryx Gaming, Lightning Box, and Elk Studios among others. Unlike other online casinos, users don’t have to download the software.
A new player is eligible for a 100% bonus of a maximum of £100 and 150 free spins. On the 2nd, 3rd, and 4th deposits, the new player will receive a bonus of 50%, 25%, and 25% respectively to a maximum of £300. After the first deposit, the player gets 15 free spins.