VoodooDreams Casino is well aware that gambling can be addictive and for that reason, they do everything that is in their power to help you stay on top of your game. They want to bring a positive experience your way and they want you to have fun.
There are tons of things you can do even before you start gambling which will help you keep things in control. You can set different limits to your account that will help you in case you find yourself unable to control. For instance, if you set a deposit limit to your account, once you reach the limit you will not be able to make a new deposit.
If you believe that gambling is getting out of control and no limits can help you, then you should consider self-exclusion. Once you set a self-exclusion to your account you will not be able to login into your account and deposit funds to play. During this period the casino will not send you any promotional materials, but you will have to keep your end of the bargain. This means you should not try and reopen your account, and if you have accounts with other online casinos you should close them too. To set self-exclusion to your account you need to contact Customer Support at [email protected]. The minimum period of self-exclusion is 6 months.
When you enter the world of online gambling you need to realize that you can`t win all the time. All the games at the casino are based on chance so there is a great risk of losing all the funds you deposited. On the other hand, it is possible to win too, especially if you are on a lucky streak. Some games, on the other hand, will allow you to win easily especially if you learn the rules and develop the right strategy for playing.
VoodooDreams Casino wants you to have a pleasant experience at all times, and the moment you realize that gambling is no more fun, then you should consider getting help. You can contact Customer Support or you can get in touch with one of the many organizations that you can find online.
We advise players to even take precautions the moment they open their account. It is better when you know the consequences of gambling addiction so you can be more careful when you play. So, the best thing to do when you create your account is to contact Customer Support and set limits to your account. These are the following limits you can set:
· Loss Limit – This will help you control how much money you lose on a daily, weekly, and monthly basis. When you want to lower your limit, you can do that with immediate effect, but when you want to increase or remove the limit, you will have to wait for 7 days.
· Deposit Limit – This function will help you control the amount of money you deposit into your account on a daily, weekly, or monthly basis. Again, you can lower your limit with an immediate effect, but you will have to wait for 7 days if you want to increase or remove your limit.
· Wagering Limit – The wagering limit allows you to control the amount of money that you wager on a daily, weekly, and monthly basis.
· Session Limit – This limit will help you control how long you can stay logged-in during a single session.
· Account Closure – You always have the option to close your account if you believe that gambling is getting out of control. You should contact the Customer Support team for advice and help.
· Self-assessment – The self-assessment test is a set of different questions that will help you determine your gambling habits. When you take the test you will also receive tips on how you can control your gaming in a better way.
· Self-exclusion – This is a step you should take if you believe that you can`t control your gambling habits anymore. Self-exclusion allows you to limit your access to your account. Once your request is processed you will no longer be able to access your account and play the games at the casino.
· Underage gaming – VoodooDreams Casino is very strict when it comes to minors opening an account. For that reason, every player has to go through the verification procedure to prove that they are of legal age to gamble.
· Parental control – If you have minors under your roof and you are worried that they are accessing harmful sites, you can monitor or even restrict your child's activity online. There is different software you can install that will help you filter inappropriate and harmful web content. Here are some websites you can take a look at www.netnanny.com and www.cybersitter.com
· Organizations – Different organizations are dedicated to helping problem gamblers in any way possible. We have listed a couple of different organizations you can contact if you believe that you have gambling problems:
Gamble Aware is an organization that aims to promote responsibility in gaming. They offer a program that provides help and support for anyone affected. You can find their website at www.begambleaware.org.
GamCare is a registered organization that provides telephone support and counseling to anyone who is even remotely affected by gambling problems. You can find them on their website at www.gamcare.org.uk or you can reach them on the following number 0808 802 0133.
· Gamblers Anonymous is by far one of the most popular organizations worldwide. This is a fellowship of men and women who share their experiences. They offer support and try in every way possible to help people recover from gambling addiction. You can find them on the following website www.gamblersanonymous.org.
· Blocking gaming sites – with the help of software you can limit your access to gaming sites. This is a step you can take if you don’t trust yourself. Here are some of the most popular software available: www.betfilter.com and www.gamblock.com
VoodooDreams Casino offers a tool you can use to monitor your activity on your account. When you activate this feature a message will be displayed on your screen to remind you of the time you have spent on the website. If you are a player from the UK you can set the frequency at which the check is displayed, and if you live anywhere else you will receive a message every 60 minutes. The message will appear as a notification on your screen and it will remind you of how much time you have spent playing at the casino. You have the option to continue playing or to stop the game and log out of your account.