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20bet Online Casino Review - FAQ

Age Limit
20bet
BonusUp to $120 + 120 Spins
Deposit requirementsDeposit requirements:-
Percentage payoutPercentage payout:-
Min depositMin deposit:-
Total score7.8
Online Casino
Pros
+ 96%+ Payout on Top Sports
+ Fast Customer Service
+ Sports Betting Casino
Cons

Quick casino facts

WebsiteWebsite:-
Year foundedYear founded:2020
Affiliate program (0)
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Bonuses (6)
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Deposit BonusFree Spins BonusMatch BonusReload BonusSign-up BonusWelcome Bonus
Casino Types (4)
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Live Casinos
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Online Casinos
Countries (36)
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Currencies (7)
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Deposit methods (23)
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Languages (13)
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Licenses (1)
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Software (42)
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1x2Gaming
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EGT Interactive
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Elk Studios
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iSoftBet
Support types (2)
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Withdrawal methods (4)
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Deposit methods
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Trusted by
Curacao

FAQ

Players may come across some questions while playing at 20Bet. Read through the information of frequently asked questions you may need to know.

How to play at 20Bet Casino?

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If you want to take a look at what the casino has to offer you can easily do that when you head to their website. You can try some of the games in a fun mode and have some fun. But, if you want to play for real money, you will have to create an account and verify your identity so you can later withdraw your winnings.

Is 20Bet Casino available in my country?

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If gambling is legal in your country you can probably access the site. To make sure that you can create an account and gamble for real money, you should go and check the list of Restricted Countries. If your country is not on the list then you can play at the casino.

Do I have to pay taxes on my winnings?

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The casino doesn't apply any fees on its users but your local tax authority might. You must know the laws in your country regarding gambling.

Can I unsubscribe from the email newsletters?

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If you don’t want to receive any promotional emails from the casino you can easily unsubscribe. Head to your email and open one of the emails from the casino. At the end of the email there will be the 'Unsubscribe' button, just click on it and you are done.

Where can I see my betting history?

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If you want to see your betting history, you need to go to ‘My Account’ then click on the ‘Bet History’. Or, if you want to you can choose to receive regular reports on your email. Contact Customer Support and they will help you change the settings in your account.

Can I become an affiliate?

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If you want to become a 20Bet Casino affiliate you will have to fill in an application and wait for the approval. Once you do, you will start earning from each player you refer to the casino.

My team has won, but I haven’t received my payout. Why is that so?

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You need to make sure that when you place a bet you fully understand the terms. For instance, if you place a bet that a certain team will score at a certain time, but the team scores in extra time, then your bet will lose.

Why was my bet voided?

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Bets can be voided for many different reasons. For instance, a sporting event may be canceled or a team may be disqualified.

Can I get my funds back if I lose it on a bet?

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Unfortunately, you can't get a refund on the money you have lost playing.

Can I cancel a bet that I have placed by mistake?

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Unfortunately, once you place a bet it can't be canceled. For that reason, you need to be very careful when you play for real money.

My funds have not been transferred to my account. Why is that so?

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Usually, the funds are transferred to your account immediately, but sometimes it is possible to take some time to process a deposit. This happens due to the payment method you use and the casino hasn’t got any control over it.

When you make a deposit using eWallets, the transfer is almost immediately or it can take up to 15 minutes. And, when you use cryptocurrencies or debit cards it can take up to 24 hours for the funds to be processed. If more than 24 hours have passed and you still haven't received your payment, then you need to contact Customer Support.

My withdrawal request has been rejected. Why is that so?

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If your withdrawal request has been canceled, that can be for many different reasons. There are some mistakes that players usually make, so make sure that you don’t do the same. Use the same method for a withdrawal as the one you used for making a deposit. If the problem persists, then we suggest you contact Customer Support and they will look into the issue.

Can I use someone else's card to make a deposit?

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You can use only a payment method that is in your name to make a deposit and to withdraw winnings from your account.

Can I play roulette online?

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Once you join the 20Bet Casino, you can play many different games for real money and one of them is roulette. There are many different variations of the game you can choose from. Keep in mind that there are some rules that you need to go through before you decide to play for real money.

What number wins the most in roulette?

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We can't say that there is one single number that will hit more often than others. This is a game of chance and you can’t influence where the ball will land in any way. The only thing that you can do when you play roulette is to decide which game you want to play and what bet you will place. If you want to stay more on the safe side you should pick the outside bets. They cover a bigger portion of the table and the chances of winning here are almost 50-50.

How to win when playing roulette?

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Roulette, just like any other casino game is a game of chance. To win, you need to have lady luck on your side and to develop a strategy for every game you want to play. There are many different strategies when it comes to roulette and some players claim that they work. We can't say that there is one sure way that will help you win every time, but it can improve your chances of winning.

How long does it take to withdraw funds?

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Once the casino receives your withdrawal request they will process it as soon as possible. Once your funds are released they are handled by the payment provider you use. The withdrawal times will vary and some payment methods offer faster withdrawals while others will take some time.

Can I cancel a withdrawal?

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When you request a withdrawal and it is still pending then you can reverse the withdrawal. You can cancel it and the funds will be returned to your account. But once the funds have been released then there is nothing you can do.

Why can't I verify my email?

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When you create an account at 20Bet Casino you will receive an email with a verification link that you need to click on to verify your account. If you haven't received the email from the casino you should check the Spam folder as well. If it is not there either, then you can contact Customer Support for help.

Why can’t I activate my phone number?

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When you enter your phone number, make sure that you exclude the zero, +, and country code.

Can I change some personal information in my account?

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You can change some information in your account. To do that, you need to contact Customer Support or send an email where you will attach documents verifying your account.

Can I close my account?

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If you believe that gambling is causing problems and starting to harm your life, then you should contact Customer Support. They will help you decide what the best thing for you to do is. You can temporarily close your account and see whether you can control your gambling habit or not. If you can't then you can close your account for a longer period or you can consider even closing your account permanently. Keep in mind that once you close your account permanently, you can't reopen it again.

Why haven’t I received my welcome bonus?

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There may be a couple of reasons why you haven’t received your bonus. Make sure that you have filled all of the required fields in your account when you have created it. Deposit at least the minimum amount required to receive the bonus. 20Bet Casino offers two welcome bonuses, one is for the casino and one is for the sportsbook. If you have claimed one of the bonuses and you can't claim the other one. You are entitled to only one welcome bonus and you can't use both bonuses, unfortunately.

Is 20Bet Casino safe?

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20Bet Casino has all the necessary licenses to operate. That means your personal and financial information is safe and that the casino offers fair games.

What bonuses can I claim at 20Bet Casino?

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The moment you create your new account and you make your first deposit, you can claim the very generous welcome bonus. Later on, there are plenty of different promotions available for you once you become a regular at the casino. You will receive a notification every time there is something for you, but if you don't want to miss anything, then we suggest you login into your account from time to time and check the Promotions section in your account.

What kind of games can I play at 20Bet Casino?

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There are many different games you can play at 20Bet Casino. There is a casino section that offers slots, table games, and more. Also, the casino offers a wide selection of betting markets on almost all major sporting events.

Can I play at the casino on my mobile?

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20Bet Casino still doesn't have a dedicated app for mobile users, but the good news is that their casino is available on your portable device. You can access your account using a browser and you will get the same gaming experience as if you were playing on your computer.

How to contact Customer Support?

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The best and the most convenient way to get in touch with Customer Support is via the Live Chat feature that is available 24/7. You can also send them an email.

Are there any fees for transactions?

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The casino doesn't include any fees when you are either depositing funds or withdrawing your winnings. Anyhow, the payment method you use might charge a fee. The best way to find out is to head to the cashier and next to the payment method you want to use you will find all the necessary information.

What sports can I bet on?

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There are many different sports you can bet on. 20Bet Casino includes all major events and some lesser-known as well. You can also bet on esports like CS, Dota 2, and many more.

Which countries are restricted from accessing the casino?

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Some countries can’t access the casino including Belarus, Estonia, French Guiana, Gaza Strip, Curacao, France, Latvia, Netherlands, United Kingdom, Russia, USA, Cyprus, and more.

Are Live Casino games available at 20Bet Casino?

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Yes, 20Bet Casino has a live casino section where you can find some of the most popular games like Blackjack, Roulette, Poker, and many more.

How can I withdraw my bonus?

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When you receive any bonus from the casino, it usually comes with wagering requirements. You need to meet the wagering requirements before you can request a withdrawal.

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