BetVictor Online Casino Review

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BetVictor
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Trusted by
UK Gambling Commission

About

Betvictor is a casino that was formerly known as Victor Chandler International Limited. They first started as online sports betting but later on, they have become an online casino. The company was founded by William Chandler and later on, it was passed down to his five sons.

Games

Betvictor offers different types of games to attract players with various tastes in gambling. Once you create an account and make your first deposit you can start enjoying one of the many games Betvictor has to offer.

The good news here is that you can play the games in fun mode first, which is a great way to learn how the game works or to practice the rules.

Bonuses

Betvictor has prepared many different bonuses for new players and existing ones.

To start things on the right foot the casino offers two different bonuses for their sportsbook and the casino. And once you are done with the welcome offers you can grab your hands on reload bonuses.

Terms & Conditions : 18+ new customers

Mobile

Betvictor has a mobile platform that allows you to bet whenever you want. All you have to have is your hand-held device and a stable internet connection. You can access the casino using your favorite browser or install the mobile app.

Check out our full BetVictor mobile review today.

Software

Betvictor wanted to make a splash when they entered the online casino industry, so for that reason, they have partnered with some of the best software providers out there. You can find games from the following software providers here:

  • Net Entertainment
  • OpenBet
  • Evolution Gaming
  • Microgaming
  • IGT
  • Amaya Software
  • Novomatic
  • Big Time Gaming
  • Realistic Games
  • Play’n GO
  • Quickspin
  • NextGen
  • Blueprint Gaming
  • Aristocrat
  • Leander Games
  • Ash Gaming
  • CORE Gaming
  • Extreme Live Gaming

Deposits

The deposit process is very simple at Betvictor because they want you to concentrate on the fun part, which is playing the games rather than on technicality.

All you have to do to deposit to your account is to head to the casino and click on the deposit page, choose the payment method you wish to use, and enter the amount you want to deposit.

Support

Being always available for their customers is a top priority at Betvictor Casino. The most convenient way to get in touch with a customer agent is via the Live Chat feature. If you want to contact the casino via telephone, you can use the ‘Request a call back’ by filing a form and an agent will call you respectively.

You can also send them an email at help@betvictor.com.

FAQ

Are my transactions at Betvictor secured?

Yes, they are. Betvictor utilizes the latest SSL encryption to protect all your personal and financial details.

Do I have to pay a fee when I create my account?

Creating an account at Betvictor is free of charge and always will be.

Can I cancel my withdrawal request?

Players from certain countries can cancel their withdrawal while in others they can`t. Players coming from the UK will be unable to cancel their withdrawal requests due to the new UK Gambling Commission regulations.

Can I change my account currency?

When you create your account the casino will assign the currency they believe is the most appropriate for the location where you reside. If you want to change it, you can make your first deposit with the currency you find to be the most convenient for you. Later on, you can't change the currency to your account. If you have made a mistake, in that case, you have to contact Customer Support and they will help you change the currency if it is possible.

Can I permanently delete my account?

Betvictor has legal obligations to the GDPR and Anti-Money Laundering Directives, and for that reason, they have to keep your data for a minimum of 5 years since your last transaction. Anyhow, you can close your account and you will not be able to deposit funds and play.

Can I create an account at Betvictor?

Unfortunately, not everyone can create an account at Betvictor and play for real money. There are many countries where the casino doesn't operate and there are others where gambling is not permitted by law.

These are the countries that are accepted at Betvictor, and if you reside in one of them, you can create an account: Aruba, Austria, Bahrain, Belarus, Bermuda, Brazil, British Indian Ocean Territory, Brunei Darussalam, Canada, Cayman Islands, Chile, Falkland Islands, Finland, Georgia, Germany, Gibraltar, Greenland, Guernsey, Indonesia, Ireland, Isle of Man, Jersey, Jordan, Kuwait, Lebanon, Liechtenstein, Luxembourg, Mali, Malta, Marshall Islands, Mexico, Montenegro, Nepal, Netherland Antilles, New Zealand, Nigeria, Norway, Oman, Qatar, Saudi Arabia, Seychelles, Swaziland, Thailand, UAE, United Kingdom, and Virgin Islands (UK).

Can I check whether I have an account at the casino?

You can have only one account at Betvictor Casino, and if you are not sure whether you already have one, you should contact Customer Support and they can do the check-up for you. You will have to answer the following questions so the Customer Agent can check in their database:

  • Full Name
  • Username
  • Date of Birth
  • Post Code
  • Registered email address
  • Answer to security question if available

I have a negative balance. Why is that so?

There is nothing to worry about if you open your account and you see that you have a negative balance. This can be due to an error, although the casino makes sure that they settle your bets correctly. This can happen when a bet has been settled incorrectly as a winner, and if you have used the funds, then your account may show a negative balance.
This can also happen due to depositing errors as well. If the casino doesn't receive the funds they have credited to your account, you will see a negative balance, since you have been betting with money that wasn't yours in the first place. Either way, you will have to deposit to correct the error.

Can I change my password?

You can easily change your password when you head to ‘My Account’ to view your account details. Select ‘Change Password’ from the options available and enter the relevant details. Another way to change the password is when you click on the ‘Forgotten Password’ below the login button. We advise players to change their passwords from time to time for security reasons.

How to create an account at Betvictor?

When you want to open an account at Betvictor you have to head to the casinos' official website and click on the Sign-Up button. You will have to fill out a registration form with your correct details. Once you are done creating an account you will have access to all the sites the casino offers. Make your first deposit and don't forget to take advantage of the welcome bonus and start playing.

Where can I find my account number?

If you need to find your account number, you have to go to "My Account" and then to ‘Account Overview’ and you will see the number displayed at the top of the page.

Where is the casino\`s head office?

Betvictor has its headquarters at the following address:
BetVictor Limited
Suite 2.01 World Trade Center,
Bayside Road
GX11 1AA,
Gibraltar

I can't log into my account. What should I do?

There can be several reasons why you can't log into your account. In most cases, the reason for a failed login is that you have entered your username and password wrong. This is the first thing you have to double-check. It can also be possible that you are experiencing troubles due to entering your login details wrong too many times. In any case, if the problem persists, you should contact Customer Support for assistance.

Why do I receive a Reality Check notification?

If you reside in the UK, you will receive a 1-hour Reality Check. This is part of Betvictor`s commitment to Safer Gambling. You will not be able to remove this option, but that is not such a bad thing because this is in place to help you manage your time.

Do I have to download the casino\`s software to play?

Betvictor is run using HTML5, so you can access the casino using your browser, without having to download it.

What is a progressive jackpot?

Progressive jackpot games are among the most popular ones at any casino. The reason behind this is very simple: they offer life-changing sums that you can win in a single spin. Each time the game is played a portion of the bet goes to the prize pool which increases all the time and can lead to some massive wins.

What is an ‘Outside Bet’ in Roulette?

Outside bets in roulette are a group of bets that offer better chances of winning. The reason behind this is the fact that when you choose an outside bet you cover a bigger portion of the table. These bets include bets on color, or even/odd bets, for instance.

The only downfall for these bets is that they offer smaller payouts compared to outside bets, which are bets on specific numbers or a small group of numbers. If you are a beginner we suggest you stay on the ‘Outside Bets’ until you learn how the game works. This will allow you to have a longer session and keep your bankroll.

I receive an error message when I try to play. Why is that so?

It is possible to experience some technical issues when you play at the casino. The casino keeps a record of all gameplay so they can locate the game round in question and fix the issue. If the game freezes while you play, you can log out and log in again to your account, and when you do, you will continue from where you stopped.

If the problem persists, we suggest you contact Customer Support. You will have to inform the Customer Agent what game you played, the date and time you played the game, and the total stake.

Do I have to use my sports bonus on one bet?

If you want, you can split your sports bonus funds into separate bets as you like it.

I haven't received my welcome bonus. Why is that so?

There can be a couple of different reasons why you haven’t received the welcome offer. It is most probable that you didn't opt into the promotion, or it is possible that you haven't followed the steps correctly. Keep in mind that welcome offers are available for new customers only that make a first successful deposit.

What can I use my bonus funds on?

If you have received the welcome bonus and you are wondering what games you can play, the answer is almost all of them. There is a list of excluded games that you have to check before placing your bet though.

If you play with bonus funds, they usually come with wagering requirements, which means you have to play the bonus funds for a certain amount of time before you will be able to make a withdrawal. And one last thing to keep in mind is that not all the games will count towards the wagering requirements in the same way. Video slot games will count 100% towards meeting the wagering requirements while other games will count in a lesser percentage.

Can I check how much I have wagered?

You can keep track of the progress of any wagering when you head to the Offers/Active section. You can check under the Promotion Status where it says ‘To release bonus funds.

Can I open my account again after self-exclusion?

You have to wait for the requested period to end before you can be able to open your account again. You can self-exclude from gambling for 6 months, 1 year, 2 years, and 5 years.

After the completion of the self-exclusion period, you can contact Customer Support via Live Chat or email them. The casino requires a telephone call from you to request reopening your account. After that, you have to wait for 24 hours, which is a cooling-off period, and then you will have your account up and running again.

How to add a credit card to my account?

When you want to add a card to your account you have to click on Deposit. You will have to make a minimum deposit to add a card.

How can I update my card details?

If you want to update your card details you have to head to the Cashier, and from the Deposit, tab select manage Payment. To the side of the payment method click on Edit, enter the card details and select Update. You can also remove a payment method by clicking on the Dustbin symbol.

Why is my balance zero after I have made a successful deposit?

If your account is showing a zero balance after you have made a successful deposit you need to contact Customer Support immediately.

What is a SWIFT code?

A SWIFT code is a unique identification code that is used when transferring money between banks internationally. If you are not sure what your SWIFT code is, you can call your bank.

What payment methods I can use?

There are different payment methods added to Betvictor casino used for both making a deposit and withdrawal. If you want to see the full list, you have to head to the cashier and check for yourself.

Which currencies can I use to deposit?

When you create your account you will be asked to select a currency and that is the one you will use at all times. You can choose from the following:

  • Australian Dollars
  • Canadian Dollars
  • Euros
  • New Zealand Dollars
  • Norwegian Krone
  • Pounds Sterling
  • South African Rand
  • Swedish Kronor
  • Swiss Francs
  • US Dollars

Why has my card been declined?

Some banks choose not to accept transactions for online gambling, or they will need a confirmation of the deposit for security reasons.

Total score8.2
Pros
+ Daily Jackpots
+ Live support available 24/7
+ 1000+ slot games

Quick casino facts

Year foundedYear founded: 2000
BonusesBonuses (7)
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CountriesCountries (39)
Aruba
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